Policies

SHIPPING POLICIES

DELIVERY/SHIPPING POLICY: 

LOCAL: courier delivery within Accra and Kumasi where we have outlets attracts a flat rate of Ghc 20.00
OTHER REGIONS: delivery to other Regional capitals attracts a flat rate of Ghc 35.00

Our business hours are Monday through Saturday, 9am-6pm GMT, excluding holidays. Any orders submitted on Sunday will be processed on the following business day. Please allow up to 2 full business days for your order to be processed, picked, packed, and shipped. Please allow 3-5 business days for Local and standard ground shipping delivery.

 

RETURN, REFUND, AND EXCHANGE POLICY

Returns and Exchanges are only allowed on UNOPENED products in its original package purchased through www.lagirlghana.com, and within 14 days of original purchase date.

Refunds are issued for original purchase price, less original shipping cost.

For products NOT purchased through www.lagirlghana.com, please contact the original place of purchase for a refund or exchange.

 

CANCELLATION POLICY

 Our order fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. We will begin to process your order immediately after you click the Submit Order button. Therefore, your order CANNOT BE CANCELLED OR MODIFIED in any way once it has been submitted.

 

TERMS & CONDITIONS OF SALE: All purchases of products through this website are expressly subject to our standard Terms and Conditions of Sale.

CHANGES: We reserve the right to change our policies and promotional terms at any time, and without prior notice.